Metvibe AI

RouteLens AI Copilot

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kcharles.com

Working Duration

6 Weeks

Category

AI Integration

Client

KCharels

Project Overview

RouteLens AI Copilot is an end-to-end optimization suite for dispatch, routing, and driver coordination. It replaces spreadsheet-driven planning with a learning engine that predicts the best route clusters, balances capacity, and automates driver comms in real time.

 

By connecting telematics, TMS/WMS data, traffic feeds, and client SLAs, RouteLens continuously plans, adapts, and learns from live outcomes—cutting manual work and improving on-time delivery across the board.

+ 0 %

Increase in on-time deliveries

- 0 %

Reduction in dispatcher manual work time

- 0 %

Fewer miles driven per stop (fuel & wear)

Key Features

  • AI Route Planning & Re-planning — dynamic clustering, time-window constraints, live traffic & weather awareness.

  • Smart Dispatch Board — one screen for capacity, ETAs, exceptions; drag-drop with AI suggestions.

  • Driver Copilot — mobile assistant with live updates, POD capture, issue tagging, and auto-messages to customers.

  • Predictive Delays & SLA Alerts — detects risk early and proposes fixes (reroute, swap, micro-hub).

  • KPI & Cost Dashboard — route cost, service level, fuel, idle time; cohort and lane analytics.

  • Integrations — plugs into TMS/WMS/ERP, telematics (GPS/OBD), and messaging tools; secure API.

Solutions

  • High-Variance Last-Mile — frequent changes, tight windows, urban constraints.

  • Multi-Depot / Cross-Dock — balances loads across hubs, reduces empty miles.

  • B2B & B2C Mix — different SLAs and delivery protocols in a single plan.

 

  • Cold-Chain / Sensitive Cargo — temp and dwell constraints included in routing logic.

Impact

By replacing manual routing with a self-optimizing system, the client achieved consistent lead time reduction, fewer exceptions, and steadier SLA performance.

Teams reported clearer visibility, faster issue resolution, and measurable savings on fuel and overtime – without increasing headcount.